Magic Workspace
Guide Through Technical Issues
Step-by-step help for the most common technical tasks. Pick the one you need.
- Updated October 7, 2026
General
- What is Magic Workspace?
- Why do we use it?
- How do we use it?
- What specs are required for Magic Workspace?
- What operating system is Magic Workspace compatible with?
- I’m having internet connection issues. Who should I reach out to?
- Do I still need to clock in to the Assistant Portal if I’ve clocked in with Workspace?
Installing Magic Workspace App
- How to install the Magic Workspace App?
- How to install the MagicGPT Chrome extension?
- How to reset your password?
Navigating your dashboard
- What should I see on my Workspace Dashboard and Sessions?
- What happens to my session and tracked time if Workspace freezes?
- Can Workspace automatically detect if I’m online or offline?
- How do I manage tasks, e.g. adding new tasks or ending a session?
- Can Magic or my client see my full screen and the tabs I’m working on?
- Can my client see my schedule?
- What happens if I go idle or AFK?
- Can I update my assistant details?
Troubleshooting
Was this article helpful?
More in Magic Workspace