Assistant Help Desk

Help Desk

Magic Workspace

Magic Workspace

Magic Workspace is your hub for managing your shift. It helps you clock in and out, keep track of your tasks, and publish your End of Day report, so your Account Lead can give you more relevant support throughout your day.

Topics

16 articles

Clocking In and Out

Your clock ins and clock outs are done through the Magic Workspace App. Don’t have it yet? Follow

End of Day Reports

At the end of your shift, review your workday and publish your End of Day report right from

Filing for Leave in Assistant Workspace

The Leaves Tracker lets you request time off from your Workspace dashboard. Each request is routed to your

Guide Through Technical Issues

Step-by-step help for the most common technical tasks. Pick the one you need.

Installing MagicGPT Chrome Extension

Follow the steps to install the MagicGPT Chrome Extension in your browser.

Magic Workspace App

Your hub for managing your shift. Clock in and out, see how your work is progressing through the

Magic Workspace App Dashboard

Set your work schedule and manage your tasks in the Magic Workspace App. For clocking in and out,

Magic Workspace Dashboard (Web)

For when your client’s restrictions don’t allow the Magic Workspace App. Covers creating your account, teams, going online,

Assistant Workspace Tasks Naming Convention

How to name tasks and subtasks in Assistant Workspace so they're organized and easy for clients to read.

Still having trouble?

Reach out to your Account Lead or Magic Assistant Support. For a persisting technical issue, report it to an engineer.