Ultimately, the goal of customer service is to resolve customers’ problems and minimize their effort in getting them fixed. A customer service process goes a
Stories of business success in pop culture tend to focus on the figure of the genius entrepreneur. Yet no great enterprise is built alone. Successful
San Francisco, California – August 18, 2021 – Magic, Inc. has been named the silver winner in the Enterprise Service category in Best in Biz
While the shift to remote work has affected just about all of the world, it hasn’t affected everyone equally. Some businesses have thrived, while others
The emergence of new COVID-19 variants has pushed back many businesses’ plans of reopening offices. Some companies — and many employees — are happy to
With vaccination rates on the rise and health restrictions loosening, many businesses look forward to a return to the office. At the same time, however,
After around eighteen months of predominantly remote work behind us, we have, in many ways, adjusted. We’ve gotten the hang of taking calls on Zoom,
It would be an understatement to say that the way people work has changed in the past year or so. The pandemic and its effects
LinkedIn is kind of a big deal in B2B marketing. According to data from Demandwell, it’s overwhelmingly favored by businesses for marketing to other businesses,
New for Magic Dedicated clients: see when your assistant is online. There may be times where it’s helpful to know that your assistant is actively
Starting today, Magic Dedicated clients can give their assistants feedback weekly. Log in to the Client Portal after each billing week completes (Fridays), and you’ll
Last week, we shared a brand new resource for Magic Dedicated clients. This week, we’re adding two highly-requested features for the Client Portal. First, clients
Over the last few months, we’ve been developing a new product line to address remote work. For years, our classic Magic product allowed users to
Last summer, we launched a new service for busy professionals to find & hire assistants from the Philippines for $10/hr. Demand for Magic Dedicated exceeded
We get it: remote work works, and we’ve all been reaping the benefits. From happier employees to lower overhead costs, working remotely has proven to
Remote work has brought us all closer to our screens. From email to Slack to Zoom, we’ve all tried to stay connected in numerous ways.
Let’s face it: you’re not good at everything. With outsourcing, you don’t have to be. You can easily delegate tasks to freelancer or virtual assistant
Our jobs have been radically transformed by remote work. Not only have we switched out the office for the home office, but the way we
2020 wasn’t anyone’s year. The pandemic hit, and almost overnight, our world changed. Fear and anxiety about the virus inundated communities. Workers were laid off.
If you feel like there aren’t enough hours in the day to complete all your tasks, you might need a virtual assistant. Now that businesses
In the wake of COVID-19, many businesses were forced to adapt to new challenges. Teams had to go fully remote in order to survive. You
A virtual remote assistant is just as it sounds—someone who works for you virtually from a remote location. This means that you can hire a
According to Fast Company, 25-30% of the workforce will be working from home multiple days a week by the end of 2021. If you’re new
Hiring virtual assistants is something that we have a lot of experience in doing at Magic. We have spent years interviewing thousands of candidates, and
Freelancers are cost effective, flexible, and ready to start working for you right away. It’s a good idea to look into hiring one to help
What is a remote team? A remote team is a group of people that work together but are geographically dispersed. For those who are new
If you’re looking to find a remote virtual assistant to help assist in your business or personal life, you’re probably wondering where to even begin. Remote virtual assistants are people who can
Ready to hire a virtual assistant? You’re going to spend some time upfront, but once it’s done, you’ll have someone who will save you or
So you’ve found a virtual assistant that you want to work with. The next part of the process is to make sure that you’re onboarding
Companies that outsource to virtual assistants have continuously increased in the past decade. The cost savings, diversification of talent pool, and flexibility that virtual assistants
During the past few weeks, a long list of companies have urged their employees to work-from-home or a remote location during the COVID-19 Coronovirus pandemic.
1. Cancel travel and event bookings and get a refund Until the COVID-19 pandemic subsides, you’re going to want to postpone travel plans and cancel
COVID-19 has forced many businesses and organizations to make the switch to remote work or to consider a remote contingency plan. This is a hard
What is a productivity system? A productivity system is a set of guidelines that help you think about what you need to accomplish. We believe
To climb to the next level you’re going to need help, not just hard work When it comes to productivity, you have a good idea how
New: Magic Dedicated Assistant, starting at $10/hour.
