Time is money, and you can save both with the help of a virtual assistant. Our assistants are among the top VA talent and work harder, faster, and more efficiently with our proprietary AI technology and training.
Our customers report saving 10+ hours a week on everything from admin tasks to business operations to email management. And that’s with just one outsourced virtual assistant! The more you grow your team, the more time (and money) you’ll save. Get back to what matters and have your administrative assistant or VA handle the rest.
We source top VA candidates with specialized skills throughout Latin America and Asia, but not everyone makes the cut. Through our rigorous recruiting process, we test every candidate on their problem-solving skills, attention to detail, communication skills, and much more. Our acceptance rate is 3%, meaning that you’re getting the best of the best.
Every virtual assistant candidate goes through extensive assistant skills training and isn’t assigned to a client until they graduate this vetting process. We provide our assistants with the tools and training they need to work efficiently on a variety of tasks.
When you hire at least three full-time virtual assistants, you get a dedicated account lead that provides daily oversight and support at no extra cost. They ensure that your assistants are productive, on-track, and helping you meet your business goals. These account leads are available for meetings, can create coaching plans & SOPs for your assistants, and help with onboarding new assistants as needed.
Our Matching team handpicks each virtual assistant for you depending on your business operations and goals. If, for some reason, things don’t work out, we’re happy to find you a new assistant in as little as 3 business days.
Our larger clients that hire more than 10 virtual assistants receive even more benefits, including a full-time account lead (and regular meetings with them), custom reports & metrics, and hands-on support for assistant training and onboarding.
Our outsourced virtual assistants work fast, but they work even faster with the help of Magic AI. With this proprietary tech, your virtual assistants can write cleaner emails, research topics instantly, and better serve you and your business operations.
We use a multi-step sourcing and screening process to secure the best possible remote workers. Applicants come through open calls, employee referrals and job hunting sites in our target labor markets. From that broad list, only about 5% make it to the candidate pool for remote staffing matching.
Learn more about how we source our top talent!
Virtual assistants typically handle administrative tasks, such as managing schedules, correspondences and clerical work.
However, we recruit remote assistants for a wide range of roles, including sales, marketing, bookkeeping and customer service, among others.
Here’s an overview of common virtual assistant tasks.
There’s no limit to the number of assistants you can hire (other than the limits of your own resources). We can find you as many assistants as you need. Depending on the size of the team you’re assembling and/or the types of virtual assistants, however, processing may take additional time.
We believe the best time to hire a virtual assistant is as soon as you’re prepared to work with a remote freelancer. This includes designating tools, touchpoints and a scope of work.
It’s always best to outsource proactively. Anticipate opportunities or potential roadblocks and get a VA to prepare for them. Waiting till the last minute may create unnecessary stress or pressure.
There are three main components to our training program. First is our basic training for VAs; this covers fundamental skills and principles for working as a VA, as well as an introduction to digital tools that can improve their efficiency. Second is our library of self-paced courses, which can help them learn or shore up various VA-related skills. Finally, in some cases, we provide our remote workers with hands-on training in a remote position.
This threefold approach ensures that our virtual assistant candidates are well-prepared for whatever jobs they take on. Learn more about how we train our assistants!
Our assistants are based in select countries in Southeast Asia and Latin America. They work remotely, from locations of their choosing. Magic does not maintain offices or workspaces for VAs working through our service.
As soon as you tell us what you’re looking for in your remote workers, we can find you a candidate within a week. Afterwards, you will be given the chance to review their profile and meet with them. If you hire them, they can begin immediately. Otherwise, we will search for another candidate; we may get additional feedback from you before doing so. Finding a new candidate can take a few days.
The list of tasks your VA can do is potentially endless. Our eBook goes through 150+ virtual assistant tasks you can assign to them to get you started. Download it today to start saving time.