Mum’s Garage Case Study
Helping people turn their business dreams into reality is what Natalie Robinson, founder
We source, screen, and hire assistants so you don’t have to. Since 2015, we’ve sourced and screened over 10,000 assistants.
Dedicated Assistants are pre-screened and handpicked for your business.
We bill weekly, every Friday. No contracts or annual commitments.
We’ll find you a Dedicated Assistant based on your specs within 48 hours.
No monthly or yearly commitment. If your assistant isn’t a perfect fit we’ll find you an alternative.
We can find you any assistant you need to support and grow your business, including:
Popular tasks: data entry, account management, processing invoices
Popular tasks: handling email, booking appointments
Popular tasks: lead generation, lead qualification
Popular tasks: social media management, ad campaign management
Helping people turn their business dreams into reality is what Natalie Robinson, founder
To say that Vincent Alessi wears many hats would be an understatement: serial
Petra Reyes founded her first company when she was in college, and that
We make sure the candidate passes our thorough interview questionnaire.
Based on the candidate’s resume and interview, we screen them and rate their qualifications.
When you need an assistant, we interview the candidate again. We explain the job and screen for specific skills and characteristics. If it’s a good fit, we match them with you.
Just tell us what you need.
Any way you’d like! Your assistant can hop into any app or workflow you’re already using. For example, if you communicate primarily via email, your assistant will email you. If you use WhatsApp, your assistant will chat with you there. If you prefer talking on the phone, your assistant will call you, etc.
Just let us know and we’ll handle it. If your assistant quits mid-week or you need a different assistant, we will work quickly to replace them. If you want to change their schedule and adjust how many hours they work per week, tell us and we’ll make the adjustment.
That’s totally fine! If you and your assistant agree, your assistant can work overtime. Overtime must be confirmed over text or email by both you and the assistant. This is to ensure that you’ve clearly approved every hour of overtime worked.
Not a problem. You won’t be charged if your assistant needs to take time off if they get sick or go on vacation.
Yes, we can find you someone with specialized skills, in most cases, within two to four weeks. While rates start at $10/hour, they may increase depending on how specialized the role is.
Magic is fully remote and has employees and contractors worldwide, with a focus on the United States and Asia. Our operational headquarters is located in Manila. We hire smart generalists who are resourceful, fast on the computer, 100% fluent in English, and who have graduated from one of the top 5 universities in the Philippines. Our assistants are looking to work remotely for a cool startup or small to midsize business. We do not operate a “call center”—we have a screening process for the companies we work with, and we pay our assistants significantly above market rate.
There is no additional fee for additional hours. Both the Dedicated Assistant and the user must come to an agreement on any increases. Users have the option to hire additional assistants as needed.
Yes. In fact, more than 90% of Dedicated Assistants have a college degree with more than 20% coming from the top four universities nationwide and 29% coming from the top 20 universities nationwide based on Magic data from November 2020 to March 2021.
Magic leverages a proprietary selection criteria and multi-step process to vet assistants and find the best match for each Magic entrepreneur. This process includes an in-depth questionnaire, live interview, and screening call with the potential entrepreneur to ensure users are matched with the right Dedicated Assistant
Magic Dedicated Assistants work as a valuable extension of a user’s already-existing teams. If a User chooses to provide an assistant with employee benefits, Magic will continue to handle the payroll and the Dedicated Assistant will receive 100% of all bonuses, raises, healthcare and other benefits.
Yes! As part of its comprehensive vetting process, Magic verifies a user’s desired term length and matches Assistants based on that time frame.
Your assistant is an independently contracted worker. You won’t be charged if your assistant needs to take time off if they get sick or go on vacation.
