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Assistant Help Desk
Assistant Help Desk

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Guides and answers for every stage of your Magic journey — from applying to getting paid.

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New to Magic? Start here

Assistant Handbook

Everything a new Magic Assistant needs to know, in one guide.

Read the handbook
Browse by topic

Find answers by stage

Apply to Magic

What you need to know to become an Executive Assistant at Magic.

Matching With Clients

How we match you with clients, from the talent pool to your first day.

Start Working

Day-to-day work, from your schedule and time records to policies.

Get Paid

When, how, and how much you’ll get paid.

Ask for Help

Who to contact, and what to do when something isn’t right.

Grow With Magic

Training and programs to grow your career and skills.

Magic Tools

Tools that make client work and daily tasks faster.

Magic Workspace

Your shift hub: the app, clocking in and out, tasks, leave, and fixes.

Still having trouble?

Reach out to your Account Lead or Magic Assistant Support. For a persisting technical issue, report it to an engineer.

Email Assistant Support
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