Filing for Leave in Assistant Workspace
- Updated October 7, 2026
Important reminders
Filing doesn’t guarantee approvalWait for the confirmation email with your client’s decision.
File planned leave 5 business days aheadEmergencies: file as soon as you can, or tell your Account Lead right away.
You’ll get an email when your client respondsClients can approve as paid or unpaid, or decline.
Hours aren’t adjusted automaticallyTell your Account Lead and submit the Assistant Hours Adjustment Form.
Only valid while your contract is activeIf you’re offboarded before the leave date, the request is void.
You can cancel any timePending or approved leave can be cancelled in the Leaves Tracker.
How to file a leave
File from the Teams page in your Assistant Workspace.
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Go to your client’s team on the Assistant Workspace.
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Under Today’s Schedule, find the Leaves Tracker section.
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Click the Calendar button.
Leaves Tracker with the Calendar button -
Select the dates you’d like to request off.
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In Notes, state the reason for your leave (e.g. sick leave, personal errand, wedding).
Choosing dates and adding notes -
If applicable, upload a supporting document under Attachment (e.g. medical certificate, wedding invite).
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Review the Before You Submit notice and double-check every detail.
The Before You Submit notice -
Click Send Request.
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Let your Account Lead and client know you’ve filed. They also receive the request by email.
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Wait for your client’s decision. You’ll get an email, and the status shows in your Leaves Tracker.
Decision email 
Status in the Leaves Tracker
Cancel a leave request
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Go to the Leaves Tracker.
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Click Cancel beside the pending leave.
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The status updates to Cancelled.
If your client ends service before the leave date, the leave is cancelled automatically.
Before, during & after
Before you file
- Message your client first if it’s planned
- Coordinate adjustments or handoffs
- Loop in your Account Lead if you’ll need coverage
After you file
- Send a quick message confirming the request
- Say whether you’ll be fully or partly offline
- Offer a short handover for multi-day leave
Preparing
- Finish or delegate urgent tasks
- Update shared calendars and timelines
- Ask your Account Lead for help prepping your client
During
- Under 1 week: clients can wait or use Magic 24/7 or support
- Over 1 week: Magic may arrange help from the Assistant Shared pool
- Long leave (e.g. maternity): a temporary replacement may be arranged
Returning
- Update your availability in Workspace
- Let your client know you’re back
- Follow up on key tasks you missed
- Sync with any temporary assistant
FAQs
Do I still need to tell my client if I filed through Workspace?
Yes. The system sends automatic notifications, but it’s best practice to tell your client directly — especially for planned leave.
How far in advance should I file for planned time off?
At least five (5) business days before your leave date.
What if it’s an emergency or I get sick unexpectedly?
Tell your Account Lead and client immediately. Then file in Workspace with a short explanation in Notes.
Is my leave automatically approved after I file?
No. Your client must approve (paid or unpaid) or decline. You’ll get a confirmation email.
Can I cancel a leave request after filing it?
Yes. Open the Leaves Tracker, find the request, and click Cancel.
What if I just message my client instead of filing in Workspace?
Workspace filing is the default. If you and your client already have a clear system that works, tell your Account Lead so we can turn this feature off for your account.
Otherwise, use Workspace. If you can’t access it, tell your Account Lead right away and share proof your client approved the leave — without it, the leave may not be valid and could cause pay issues.
I don’t have an Account Lead. Who should I contact?
Email Magic Support at [email protected].
What coverage is available while I’m on leave?
Under one week, clients can request Magic 24/7. For longer leave, temporary support may be arranged with enough lead time and a clear handoff.
Will this affect my pay?
Paid leave is billed as usual; unpaid leave isn’t paid. Your confirmation email will say which.