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  • General admin
  • Executive admin
  • Customer service
  • Bookkeeping
  • Comparisons
  • Delegation
  • Growth + productivity
A funnel of three stacked rings narrowing downwards, spheres in the top and one below
Growth + productivity

The sales funnel explained: understanding each stage for success

Ready to boost your revenue and business growth? Discover the power of a well-crafted sales funnel in this comprehensive explainer! Learn how to guide prospects from awareness to advocacy and...
David Merriman
Co-founder, Magic
An open violet envelope with a payslip rising out of it and two coins, with a "Payroll sent on time" label
An open violet envelope with a payslip rising out of it and two coins, with a "Payroll sent on time" label
Bookkeeping

How payroll outsourcing services can ease your administrative load

Say goodbye to administrative headaches and hello to enhanced efficiency with payroll outsourcing services. Learn how outsourcing payroll can save you time, boost accuracy, enhance data security, and let you...
An assistant sorting mail in a round gradient frame, with a dashed path to inbox, mail and check tiles and an "Inbox at zero" label
An assistant sorting mail in a round gradient frame, with a dashed path to inbox, mail and check tiles and an "Inbox at zero" label
General admin

Email management services: hiring a VA for better productivity

Tired of drowning in a flood of emails? Email management services can boost productivity and efficiency while you focus on growing your business. Discover the benefits of outsourcing email-related tasks...
A rounded photo card with three label tags on a deep violet background, with a handwritten note "Every image labeled" and an arrow
A rounded photo card with three label tags on a deep violet background, with a handwritten note "Every image labeled" and an arrow
General admin

Data annotation: what it is and why you should outsource it

Outsourcing data annotation can save time and reduce costs, while ensuring precision in the training data. In this article, we’ll go over some aspects of data annotation that are easily...
A customer care assistant reading a message in the evening, with an "Issue solved" label
A customer care assistant reading a message in the evening, with an "Issue solved" label
Customer service

What is customer care? A guide to exceptional experiences

Want to create unforgettable experiences for your customers? Customer care is more than just customer service; it's about delivering excellence at every touchpoint. Discover its benefits, how you can effectively...
A chat message from Marco S.: "14 of 40 leads qualified.", with a linked file
A chat message from Marco S.: "14 of 40 leads qualified.", with a linked file
Growth + productivity

The lead qualification process: a playbook for higher conversions

A proper lead qualification process allows you to identify your most promising prospects, so that your team can focus their efforts on them. When carried out thoroughly yet efficiently, you...
Three rounded stepping stones rising left to right, a small person token on the top one
Three rounded stepping stones rising left to right, a small person token on the top one
Growth + productivity

The lead generation process: the first step to better sales

Lead generation refers to the various tactics a business uses to generate interest in what they’re selling, getting them to indicate interest, and obtaining contact details to cultivate that into...
An assistant reading printed profiles above an operations director reading a tablet in his office, with "Proposal sent" and "Contract signed" labels
An assistant reading printed profiles above an operations director reading a tablet in his office, with "Proposal sent" and "Contract signed" labels
Growth + productivity

What is B2B sales? Your ultimate guide from leads to deals

B2B sales goes beyond sales numbers and quotas. Take your sales game to the next level with our unparalleled B2B sales experience guide. Discover insights into prospecting, building strong relationships,...
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Three rounded trays of tiles sorted by colour, with a "12,000 items sorted" label
General admin

The power of humans in data classification for AI: a perfect partnership

It feels great to be a valued customer, right? Great customer service can make all the difference in your customer journey. Learn how to optimize your customer lifecycle stages from...
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A violet speech bubble with a call badge on a deep violet background, with a handwritten note "Talk in real time" and an arrow
Customer service

What is live chat? The ultimate guide for businesses

Ready to level up your customer service game? Unleash lightning-fast assistance at your customers' fingertips and skyrocket customer satisfaction and loyalty with live chat services! Read more about live chat...
A smiling assistant in a denim shirt inside a pink and blue shape, with a handwritten note "Growth partner" and an arrow
A smiling assistant in a denim shirt inside a pink and blue shape, with a handwritten note "Growth partner" and an arrow
Growth + productivity

The key to business development? Modern outsourcing

Imagine a team of pros taking care of the nitty-gritty while you do what you're best at. Sounds great, right? Outsourcing is no longer a mere option but a necessity...
An analyst in a round gradient frame, with a dashed path to image, tag and check tiles and a "Labels checked" label
An analyst in a round gradient frame, with a dashed path to image, tag and check tiles and a "Labels checked" label
General admin

Making better virtual tools with human in the loop machine learning

Machine learning (ML) has come a long way, spawning a vast array of helpful applications. A rapidly growing number of organizations benefit from AI tools through human in the loop...
A rounded upward arrow built from stacked blocks, pink to violet to blue
A rounded upward arrow built from stacked blocks, pink to violet to blue
Growth + productivity

10+ ways outsourced sales teams drive business growth

Sales isn't guesswork—all tasks must be done right and on time. Outsourced sales work can ramp up the driving force of your sales process from lead gen and prospecting to...
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