It Could Happen to You: Best Virtual Assistant Success Stories

Ari Santiago
Ari Santiago
Published: Jan 17, 2023
Last updated: Jan 17, 2023
8 min read
administrative virtual assistant

In the realm of hacking productivity, virtual assistants are something of an open secret. Stories abound on LinkedIn, Twitter, and other social networks about startups and entrepreneurs making huge gains by hiring the best virtual assistant.

Modest estimates suggest an assistant could increase your productivity by 8%. Others say an administrative virtual assistant saves 60% of their time. Nor are VAs limited to admin or secretarial roles. These days, virtual assistant niches include sales, customer support, e-commerce, and bookkeeping. And these are just the most common.

Businesses can tap remote assistants to hit a range of targets, including shorter time-to-market, higher retention rates, or closing bigger sales. Below, you’ll find a few success stories from business owners who’ve strategically employed VAs to hit their goals—and advice on how to find a virtual assistant of your own.

Key Takeaways:

  • Businesses can tap remote assistants to shorten time-to-market, increase retention rates, or close bigger sales
  • Virtual assistant niches include sales, customer support, e-commerce, and bookkeeping.
  • Before you start looking for a VA, be clear about what skills you need, how many assistants you need, and how you’ll (realistically) manage them.


How Virtual Assistant Services Boost Business Success

To help you understand what that might look like, we’ve collected a few VA success stories, which you can find below. Each one shows how a business owner employed the best virtual assistant—or a team of them—to hit a particular goal.

Turning Your Passion into a Business

As the saying goes, “Do what you love and you’ll never work a day in your life.” It’s not entirely true, of course—even if you’re passionate about what you do, business is business.

So while Anne Sullivan knew she had the expertise to teach others how to play the harp, she realized she’d need some help running Harp Mastery as a business.

harp mastery

Anne’s challenges included responding to emails, running a website, maintaining its blog, and keeping things organized overall. She admits she was never a “systems ninja”, so all of those routine tasks left her overwhelmed.

Anne sought out an assistant through one of the many virtual assistant services and found one who was capable and proactive. Her VA didn’t just help her keep up, she helped her forge onward into new platforms.

Harp Mastery’s presence has since expanded into various social networks, including TikTok, Youtube, and LinkedIn. Its website, meanwhile, now integrates merchandise and music downloads. And, of course, the business’ membership has grown significantly.

Growing Faster through Better Hiring

Hiring a virtual assistant can be a useful alternative to traditional hiring—but it can also supplement your efforts to build your in-house team.

When Zus Health started stepping up growth, they found themselves bogged down by the requirements of traditional hiring. Interviews, paperwork, and onboarding were all taking too much time and keeping them from expanding as fast as they wanted to.

zus health

So they decided to speed things up with a virtual assistant outsourcing company.

During the initial period, Zus Health worked with an administrative virtual assistant who helped them streamline processes around recruitment. This included organizing the interview schedule and dealing with correspondence.

Satisfied with the process they’d set up, Zus Health expanded the VA team so it could manage the overall recruitment process.

The result? Their five assistants saved them 275 hours per month.

Implementing Change with VAs

Just as Truffle Shuffle had gotten its products onto grocery shelves—with plans for restaurants in the future—the pandemic tightened health restrictions around the US.

The startup’s founders decided on another method of getting their truffle-based products into customers’ hands: a series of virtual but synchronous cooking classes with their ingredients shipped to participants ahead of time.

truffle shuffle

The new plan required a lot of virtual interaction with customers. To expand their team’s capacity, Truffle Shuffle tapped into virtual assistant services. They recruited a small team of VAs working in sales, customer support, and admin work.

Aside from backend support, the e-commerce virtual assistants help coordinate customers during the classes themselves. With their help, Truffle Shuffle hosted several sold-out classes and expanded their repertoire of recipes—some contributed by celebrity chefs guesting in their program.

Hiring the best virtual assistant for the job proved a quick, responsive way to adapt to changing conditions. You can find our full feature on them here.

Boosting Your Sales with Remote Assistants

Sales are crucial to growth in any enterprise, but it was especially important for yacht rental and brokerage platform Yachtlife.


Founded with the aim of simplifying the yacht sales and rental process, Yachtlife relied on excellent salesmanship to get an edge over the competition. To do that, they decided to support their in-house, in-person sales specialists with a team of VAs.

Yachtlife’s virtual sales assistant team qualifies leads, organizes databases, and works on encouraging repeat purchases. Their internal sales team is therefore free to focus on building stronger relationships with current and potential clients.

This combination allowed Yachtlife to boost overall sales and close a landmark deal worth $13.5 million⁠. You can read our full feature on them here.

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How to Find a Virtual Assistant for Your Business

There are many ways to find a virtual assistant for your business. Which method will (probably) work best for you depends on what sort of help you need and how you plan to manage or work with these VAs.


Naturally, recommendations made by peers you trust are a good start on how to find a virtual assistant for your business. Social media is great for fielding these sorts of searches since they let you tap into a wider network without having to put up a remote virtual assistant job post.

Freelancer Marketplaces

Sites like Upwork, Fiver, and Freelancer can be good places to look for on-demand virtual assistants. The primary advantage of searching these markets is the sheer breadth and variety they offer.

remote virtual assistant job

Since they’re open to just about anyone, they attract a wide range of skills. Freelance virtual assistants here can decide their own rates, hours, and operating terms. If you’re particular about any of those, you’re more likely to find a candidate on one of these sites.

The drawback is that you’ll have to do all the searching and screening yourself. Promotion and search are entirely up to users on this site, and learning the system’s intricacies can take some time, making things harder on both ends of the search.

Virtual Assistant Outsourcing Companies

Virtual assistant agencies tend to keep a roster of talents, whom they hire out to clients with corresponding roles to fill. At most, you just have to specify your needs and preferences and they’ll do the rest to hire the best virtual assistant for you.

virtual assistant outsourcing company

The main benefit of a virtual assistant outsourcing company is that they greatly streamline the hiring process. This is especially useful if you intend to recruit more than one worker. Many agencies also offer management or coordination services, to help you onboard and direct your remote team.

The drawback is that you have less control over the search. If you’re recruiting for a niche remote virtual assistant job or have very strict requirements about how or when you want your assistants to work, an agency may not be able to find a match for you.

Hiring a Virtual Assistant: Success Is in How You Frame It

On-demand virtual assistants, on the whole, can help you accomplish a great many things. But too wide a net, may not yield the catch you want.

best virtual assistant

Before you start worrying about how to find a virtual assistant, be clear on what you’re looking for:

  • The number of assistants you need (at least initially)
  • The skills and experience they should have
  • How much time you can realistically spend doing that
  • What goals you want to hit, for which you’re relying on them
  • How you’ll manage them

Knowing all these ahead of time will help you narrow your search and keep focus once you start working with your new remote team—and help you reach success.

Experience your own success story with Magic! Start looking for the best virtual assistant that your business needs by booking a call with us. Be it an administrative virtual assistant or an accounting virtual assistant, we’ll match you with the right candidate for the job.

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