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Client Handbook

Everything you need to know about working with your Magic assistant, in one guide.

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24/7

Make requests, resolve issues, and change preferences in Magic 24/7.

Account

Change or update your account access and information. Add or change payment methods.

Adding and Onboarding Assistants

Add new assistants to your roster. Screen assistants, and get them set up with your team.

Assistant Problems and Replacements

Solve common problems in working with assistants, or replace underperforming assistants.

Assistant Tools and Security

A list of virtual tools your assistants can use and information security measures for their work.

Working with Your Assistant

Adjust assistants’ schedules, view assistant records, and message assistants through the Magic dashboard.

Still need help?

Email our client support team, or reach out to your account manager.

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