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24/7

Make requests, resolve issues, and change preferences in Magic 24/7.

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  • 24/7
  • Account
  • Adding and Onboarding Assistants
  • Assistant Problems and Replacements
  • Assistant Tools and Security
  • Working with Your Assistant
9 articles

Can Magic 24/7 buy items or make payments for me?

Yes. The Magic 24/7 team can make payments for you using the same method your assistant typically would. To make a payment on your behalf, Magic 24/7 needs your explicit permission. The assistant handling your task will use the payment…

Who handles tasks I delegate to Magic 24/7?

Whenever you send a task to Magic 24/7, one of our in-house assistants will handle it. We have a pool of talented assistants online 24/7, every day of the year. Tasks are distributed to assistants based on their skills and…

What happens if time spent on my 24/7 tasks is tracked incorrectly?

If you believe the amount of time spent on your tasks is incorrect, email our support team with the date of the task and a description of what was requested. You can also review your 24/7 usage in Magic Workspace…

How much work can I delegate to Magic 24/7?

If you have a full-time Magic assistant, you get 10 hours of Magic 24/7 per week included with your plan. Outside of that, you can make additional requests through Magic 24/7, billed at $35 per hour. To purchase additional hours,…

What sort of work can I delegate to Magic 24/7?

Magic 24/7 can generally handle any work your EA would be able to do for you. This includes admin work, research, scheduling, customer service, and executive or personal support tasks. Magic 24/7 will not be able to perform tasks that…

Delegating a task

To place a task with Magic 24/7, send us a message through Magic Workspace. You can expect an initial response within 2-5 minutes. Magic 24/7 will get back to you, sometimes asking questions to clarify details, other times repeating back…

What is Magic 24/7?

Magic 24/7 lets you delegate work to a team of trained assistants available 24 hours a day. Learn how to use Magic 24/7. 10 hours a week of Magic 24/7 is included if you have a full-time assistant with Magic.…

How is Magic 24/7 billed?

Any hours in excess of your limit are added to your bill with Magic at the end of your billing cycle. Magic sends you one bill with all charges for that cycle, excluding purchases and payments Magic 24/7 makes for…

How much does Magic 24/7 cost?

If you have a full-time Magic assistant, you get 10 hours of Magic 24/7 per week included with your plan. Magic 24/7 is also available as a standalone plan at 10 hours for $199 per week. Additional hours beyond your…

Still need help?

Email our client support team, or reach out to your account manager.

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