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24/7
Can Magic 24/7 buy items or make payments for me?
Delegating a task
How is Magic 24/7 billed?
How much does Magic 24/7 cost?
How much work can I delegate to Magic 24/7?
What happens if time spent on my 24/7 tasks is tracked incorrectly?
What is Magic 24/7?
What sort of work can I delegate to Magic 24/7?
Who handles tasks I delegate to Magic 24/7?
Account
Cancel your account
Changing your password
Credit card declined
How do I add or change my payment method?
How is my bill calculated?
Pause services
Refer a friend to Magic
View and edit your account details
When does Magic bill me?
Where can I find invoices for my bills?
Adding and Onboarding Assistants
Can I assess and interview the assistant before I hire them?
How are Magic assistants screened during the hiring process?
How do I request an additional assistant?
Assistant Problems and Replacements
Replacing an assistant
What can I do if my assistant is inactive, unresponsive, or absent?
Assistant Tools and Security
AI tools
Can my assistant buy items and make payments for me?
Can my assistant sign an NDA? What about other legal documents?
Working with Your Assistant
Change time zone, add alternative contact, communication methods
Find records of previous tasks
Giving my assistant time off
How can I change my assistant’s hours?
Leave assistant feedback
Monitoring hours
Using Magic Workspace to message your assistant
View past assistant feedback
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Credit card declined
How is my bill calculated?
Where can I find invoices for my bills?
How do I add or change my payment method?
When does Magic bill me?
Pause services
Refer a friend to Magic
Cancel your account
View and edit your account details
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