If you’d like to replace an assistant, email our support team. If you’re in contact with a client success manager, you can email them directly.

Let us know why you’d like to replace the assistant, and any specifications you have for their replacement. Otherwise, we’ll use the same criteria you listed before.

Your assistant will stop work at the end of the billing week. 

We will begin looking for a replacement immediately. Finding strong candidates for a replacement takes 5-7 days on average.

Once we’ve found the right candidates, we’ll send you their information. We’ll also attempt to schedule an interview between you and the candidates, with a Magic team member joining the call.

For more information on our hiring process, read our article: Can I assess and interview the assistant before I hire them?