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Customer Success

Monitor and report on customer satisfaction scores

Your assistant will track and analyze customer satisfaction metrics.
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Manage customer support ticket system

Your assistant will organize and prioritize customer support tickets.
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Reply to all social media dms and mentions

Your assistant will handle your social media interactions promptly.
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Gather customer feedback

Your assistant will collect and organize customer feedback for you.
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Coordinate customer onboarding

Your assistant will manage the process of welcoming new customers.
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Schedule customer callback appointments

Your assistant will manage and organize customer callbacks efficiently.
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Track and follow up on open customer issues

Your assistant will monitor and manage ongoing customer problems.
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Manage customer support knowledge base

Your assistant will maintain and improve your support documentation.
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Process refund requests

Your assistant will handle straightforward refund requests for customers.
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Magic 24/7
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Bookkeeping Tasks
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