Virtual assistant services are a cost-effective resource that yields more productive results, allowing you to focus on scaling up your business.
Magic can help you free up your time, scale talent, and maximize your business potential. Here are seven roles your Magic Assistant can perform:
1. General virtual assistant
A general virtual assistant is a versatile worker who can do personal or business activities for you. Improve your performance by eliminating routine work from your day-to-day activities. They are a great addition to small and medium-sized enterprises (SMEs) that need to manage their growing needs.
Some business tasks you can delegate to this type of Magic Assistant include:
- Calendar management
- Email management
- CRM clean-up
- International calls
- Basic bookkeeping
- Basic social media posting
- Minor graphics editing
For instance, Ulmer Ventures provides regulatory support for MedTech firms with a very hands-on approach, which can be challenging as more clients come in. Through Magic’s virtual assistant services, they have time to deliver more to their clients since they no longer have to do administrative work such as scheduling, researching service providers, and sourcing candidates.
2. Sales assistant
A sales assistant handles a specific set of tasks using various online tools to build a better sales process. Their duties could include administrative work, sales functions, and customer service-related activities such as:
- Cold calling
- Lead generation
- Data mining
- Lead qualifying
- Warm lead calling
- Inbound calling
- Social media lead generation
Appoint a virtual assistant as your Sales Development Representative (SDR) so you can focus on closing deals. Our sales assistants can use your preferred dialer and customer relationship management (CRM) tools such as Sales Navigator and ZoomInfo.
Train and build a process with a sales assistant to boost the quantity and quality of your sales activities. Like Yachtlife, an online chartering platform that closed its biggest deal yet with Magic’s help, you can expand your sales team to better develop relationships with clients and reach greater milestones.
3. Digital creative assistant
Focused on the marketing aspect of business, a digital creative assistant helps creatives in designing visually engaging content for advertising and promotional purposes. Their main responsibilities include:
- Video editing
- Audio editing
- Motion graphics design
- Graphic design
Scale up your team easily with a digital creative assistant who uses typography, imagery, color, and form to communicate messages to your audience. They can use available graphic design tools and platforms such as Adobe Creative Suite and Canva.
4. Digital marketing assistant
With the popularity of social media platforms, a digital marketing assistant can help you grow the online presence of your business. They take on a wide range of duties that support the goals of your sales or marketing teams. Their responsibilities cover:
- Pay-per-click (PPC) ads such as Google Ads
- Social media ads on Facebook, Twitter, Instagram, Tiktok, etc.
- Search engine optimization (SEO)
- Search engine marketing (SEM)
- Brand campaign
- Campaign Creation
- Campaign Strategy
- Email Marketing
- Social media management
- Scheduling posts
- Creating simple graphics
- Community engagement
- Creating captions for posts
- Blog writing
- Article writing
- Basic video/graphic design
Outsourcing digital marketing assistance allows your team to tick off time-consuming tasks in marketing campaigns. This lets them concentrate better on developing and improving marketing efforts. With Magic’s service, you can fill any gaps in your work while also reducing overhead costs.
Such was the case with The Happy Cactus, a coaching and consulting agency. Founder Alisa Manjarrez discovered how Magic’s virtual assistant services allow her to carry out digital marketing tasks and other functions that are ultimately a burden to her but are essential to her business.
5. Bookkeeping assistant
A bookkeeping assistant can help you manage the everyday accounting concerns of your business. They provide precision and accuracy in handling bookkeeping tasks that involve:
- Data entry
- Bank reconciliation
- Financial reports
- Monthly reports
- Tax filing
- End of financial year reporting
- Accounts receivable
- Accounts payable
- Credit control
A Magic Assistant is a simple and convenient solution to streamline your accounts without going through the hassles of finding a full-time accountant. With their data organization and report creation skills, a bookkeeping assistant can liberate you from tedious tasks that keep you away from important work.
6. Customer service assistant
A customer service assistant helps people to do business with the enterprise. Their duties vary depending on the industry they’re in but mostly include:
- Phone support
- Email support
- Chat support
- Escalation management
- Quality management
- Positive scripting
- Customer retention
A customer service assistant can respond to tickets within minutes and provide support to your sales team. Magic can help find a virtual assistant for startups that don’t want to have a dedicated support team or businesses with seasonal support loads.
In the case of Truffle Shuffle, a truffle and online cooking class venture, it was critical that all customers are well attended to, especially as their business expanded. With Magic Assistants reinforcing their company brand and values through customer support, they were free to ramp up operations while watching out for new opportunities.
7. Project manager
A project manager is in charge of organizing and overseeing projects from inception to completion, making sure they’re on time and within budget. A project manager role depends on the industry and company you’re in but typically covers the five phases of a project life cycle:
- Initiating — generating project charter and stakeholders
- Planning — developing and managing scope
- Executing — directing work and managing quality
- Monitoring — validating and controlling scope
- Closing — concluding project procurements
Similar to PetroGo’s Petra Reyes, virtual assistant services are a valuable addition to your business when taking on different responsibilities and projects. After just a few conversations, you can get paired with a versatile Magic Assistant to keep you on top of your to-do list.
Get on-demand virtual assistant services from Magic!
Looking to boost your productivity with a flexible workforce? Magic provides a direct and practical approach to match you with a virtual assistant in 72 hours. Scale your team according to your business needs while also saving time and money.
Get started now and hop on a call with us to discuss business projects and goals you need help with. We’ll recommend a Magic Assistant who matches your specifications and help you in integrating them into your team.
Magic works toward finding the best virtual assistant for your business. We screen candidates using a multi-step process and proprietary selection criteria to ensure they are well-equipped to work for startups and SMEs looking to build their business.
See the pricing that fits your needs to accommodate your growth. Be it administrative, bookkeeping, or marketing work, Magic delivers a roster of virtual assistant services for different business tasks and goals so you can do more.