With the demand for virtual assistants (VAs) steadily rising over the years, it is predicted that the industry market will increase by $4.12 billion between 2021 and 2025 at a 12% compound annual growth rate.
Amidst this market growth, it can be taxing to sift through candidates one by one to find the right virtual assistant. Magic lets you skip this tedious process: simply tell us what you want and we’ll find you a VA.
Hiring process in getting a Magic Assistant
Magic Assistants are remote workers who provide a flexible and cost-effective alternative to hiring a full-time employee. They can handle data gathering, administrative tasks, social media management, and other common business tasks. Through a streamlined hiring process, you can get matched with a virtual assistant based on your needs within 72 hours.
1. Hop on a discovery call
Sign up for a discovery call with us to discuss your projects and goals. Tell us how you’d like to tackle your needs and answer additional questions so we can get a proper understanding of your specifications. It typically takes around 15-30 minutes.
For unforeseen circumstances, you can reschedule or cancel your discovery call through the confirmation email sent to you. In case you miss your discovery call, one of our representatives will reach out to you to book a new one.
2. Review the recommended candidate
After your discovery call, we will go through our pool of virtual assistants and find one who matches your specifications. You will receive an email with our recommended candidate. To help you decide if they are the right fit, the email will also include:
- A copy of their resume
- Relevant information based on any other conditions you specified
- Schedule of your introductory call with the candidate
- If the candidate’s profile is not satisfactory for your purposes, you can ask for a new recommendation.
3. Go on an introductory call with a candidate
If you’re interested in hiring our recommended candidate as VA, the next step is an introductory meeting with them. This introductory call is mostly unstructured so you’re free to talk to the candidate in any way that you want.
However, if you decide that the candidate is not right for your business, you can tell us and we’ll find another one. Send us an email with your feedback and any information we could use to choose a better candidate for you. Finding a new candidate typically takes two to three business days.
4. Get updates from your CRM
We will provide you with regular updates through an assigned client relationship manager (CRM), whom you can also contact for any other concerns you have regarding your assistant. They will be on the introductory call as well to provide support and ensure that the next actions are handled based on your assessment.
Should you decide to move forward with the recommended Magic Assistant, your CRM will settle the following:
- Choosing a start date for your assistant
- Scheduling an onboarding call
- Defining the billing process
5. Integrate your Magic Assistant into your business
Once you’ve chosen a VA, an onboarding call will be scheduled so that you can ease your VA into their role at your business. This call allows you to brief your Magic Assistant on their role along with the information and means to fulfill it. It is done on the assistant’s start date.
Your assigned CRM will also be in contact to ensure that the onboarding call goes well. Some key points you should discuss are:
- Daily tasks — This allows your assistant to have a good understanding of your recurring workflow.
- Communication — This ensures both parties will be able to reach each other by your preferred messaging platform when necessary.
Frequently asked questions
With Magic, hiring a virtual assistant isn’t a time-consuming task. Just tell us what you need and expect a match within 72 hours. To learn how Magic can help your business, check out the answers to frequently asked questions about our hiring process:
What can I use Magic for?
Get things done with Magic. Whether it’s company duties or personal errands, it’s up to you to decide what tasks you want to delegate.
Some of the most popular requests include:
- Administrative tasks — data entry, account management, invoice processing
- Executive tasks — email management, scheduling appointments
- Sales tasks — lead generation, lead qualification
- Marketing tasks — social media management
Who are the Magic Assistants?
Magic Assistants are college-educated remote workers in the Philippines. They are resourceful, tech-savvy, fluent in English, and well-equipped to work for startups or small to medium-sized enterprises (SMEs).
How does Magic hire a virtual assistant?
To ensure that the recommended candidate is best suited for your needs, Magic uses proprietary selection criteria and a multi-step process. This process includes an in-depth questionnaire, phone interview, and screening call with the potential entrepreneur.
How do I manage my account?
Get started by setting up a Magic account using your company email. Your account allows you to monitor your assistant’s performance, ongoing jobs, billing, and invoice-related information. You can also check your assistant’s availability, provide feedback, and find additional remote support. For other concerns (e.g. internal call setup, work hour changes, payment arrangements, etc.), let us know immediately by reaching out to your assigned CRM.
When do I pay for Magic?
You will only be charged once your Magic Assistant is actively working on one of their delegated tasks. The billing week starts every Friday and ends on Thursdays of the following week (Pacific time). You may reach out to your client relations manager to make adjustments to your existing plan and other billing inquiries.
Who do I contact for support?
Contact the Magic support team about your concerns regarding your assistant/s, billing, and Magic account. Just send an email to email@example.com and expect a response within 24-48 hours. To learn how Magic works, visit the Support page for more information.
Get matched with a Magic Assistant!
Do more with a Magic Assistant. Scale up your business with a flexible workforce that will readily help you achieve goals. All you have to do is tell us what you need and we’ll find the right VA for you!
Magic handles the hiring process from sourcing to qualifying candidates based on your specifications. Book a call today and get matched with the right virtual assistant for your business.