Keep your supply chain running without the burnout.
Logistics never sleeps — but that doesn’t mean you should lose sleep just to keep things in motion. A virtual logistics assistant handles the day-to-day work that keeps your operation running, from tracking shipments to updating records, so you don’t have to.
They work behind the scenes to reduce delays, reduce miscommunication, and help your team stay proactive instead of reactive. With a logistics virtual assistant (VA), you gain a reliable partner who ensures everything keeps moving without constant oversight.
A transportation services virtual assistant is your remote logistics partner that handles communication, dispatch, and record-keeping so your operations stay aligned. Unlike generalist VAs, a transport VA specializes in the logistics industry. They understand the pressure of shifting delivery windows, the nuance of time zone coordination, and the real cost of missed updates.
What they handle isn’t just busywork. They offer valuable support to logistics operations, bringing structure to chaos and supporting your team with consistent execution behind the scenes so you can focus on the variables.
Logistics doesn’t take nights off. Freight moves across time zones, borders, and carrier networks while navigating tight windows and zero margin for error.
In the United States, the trucking industry alone hauls over 72% of the nation’s freight by weight, with millions of loads in motion at any given moment. All of these require constant coordination, from early-morning dispatches to last-minute reroutes at night.
To fill gaps within this space, more companies are turning to trucking virtual assistant services and hiring a freight forwarding assistant to gain access to round-the-clock support without burning out their in-house team and the overhead that comes with a new hire.
There’s no one-size-fits-all in logistics, and your assistant shouldn’t be, either. A logistics assistant can adapt to:
Even if you’ve got systems in place, a transportation services VA adds an extra layer of reliability to prevent bottlenecks before they start.
Your transport operations shouldn’t stall just because you’re buried in admin overflow. Outsourcing a virtual assistant for logistics gives you the space to focus on leadership, strategy, and growth. They step into the gaps that disrupt your day — the crucial tasks that are repetitive, time-sensitive, and require smooth execution.
When you delegate smartly, you reduce bottlenecks, regain momentum, and make your workflows more resilient.
If you spend more time tracking shipments and chasing updates than running your operation, it’s time to bring in support.
These issues can be frustrating. However, operational friction arising from these issues costs more than just time. Let’s look at the numbers:
It doesn’t have to keep falling on you. Bring in the support your operation needs. Hire a logistics virtual assistant who can keep the work moving while you focus on the big picture.
Let a logistics VA take the pressure off so you can breathe.
Pass off the tasks holding you back and start moving forward with focus.
Delegate the drain and keep your energy for what matters.
We’ll help you clear the queue and keep things from piling up again.
Make the most of every hour by letting a logistics VA handle the rest.
A logistics virtual assistant can immediately lighten your load and help your team run more efficiently. But finding the right fit spells the difference between smoother operations and added friction.
Here’s how to get it right:
Start with the gaps. Where are things slipping through? What keeps slowing your team down?
Think in terms of recurring admin tasks and coordination bottlenecks:
Once you understand the friction points, you can map those tasks to a support role — whether that’s a logistics documentation assistant, dispatch support VA, or procurement assistant.
There are two primary paths to bringing on a logistics VA:
When you choose to hire on your own, you’ll be responsible for the entire hiring cycle, including:
This approach gives you more control but it also comes with a heavy lift, especially if you’ve never hired for a logistics role before.
If the hire doesn’t stick, the delays and internal churn can be costly. But if you do decide to go this route, look for candidates who can demonstrate:
Additional Tip: Avoid jumping at the first few candidates you find on job boards with a low hourly offer. More often than not, it’s a shortcut that leads to the wrong hire. Unless you get lucky, this approach costs more time and headaches in the long run.
What to Look For:
Most operations leaders don’t have the time to run a full hiring process. This is why many choose to bring in help from a staffing partner who already understands the logistics space.
A strong partner can assist you with:
It’s worth working with someone who knows what great looks like. Look for a partner that focuses specifically on logistics support.
That means:
The difference between the two approaches is speed and certainty. Many choose to work with a reliable staffing partner because, instead of adding another item to your to-do list, you get reliable support that’s ready to go.
You don’t need to hire someone in the same city or even country to get high-quality logistics support.
In fact, hiring global talent gives you access to experienced assistants who are comfortable working across time zones, handling 24/7 updates, and keeping systems running while your team rests.
If you’re considering offshore support, vet for:
Unless you need someone onsite to handle physical paperwork or local client calls, hiring offshore logistics support can help you achieve higher ROI with less overhead.
Hiring is just the start. You’ll get the best results from your virtual logistics assistant when you integrate them as a trusted part of your team
Here’s how to make that happen:
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Just you.
Small team
Under 50 people
Growing workforce
50-200 people
Established team
200-500 people
Large organization
500+ people
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You don’t even pay until after you’ve met them. No risk. No commitment. Just results.
A complete platform with tools and support that makes delegation effortless
Smart automation that amplifies your EA’s capabilities
Secure payments without exposing your personal info
On-time payments and tax management handled
Smart automation that amplifies your EA’s capabilities
Always covered, even when your EA is offline
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Billing concerns
Assistant complaints
Performance coaching
Auditing Productivity
Upskilling & Coaching
Unblocking your assistant…
Magic VAs are trained to support the pressure and pace of logistics operations. Whether you need dispatch coverage, shipment coordination, or procurement follow-through, we’ll help you find someone who knows what’s at stake and can step in without slowing things down.
When outsourcing virtual assistants for logistics, Magic VAs are already supporting fast-moving operations across:
Whether you’re in shipping, supply chain, or fulfillment, we’ll match you with a logistics virtual assistant who understands your workflows and delivers results from day one.
See why companies are ditching recruiters and platforms for our complete solution
There are three main components to our training program: a multi-day executive assistant training course (ending with a formal assessment they must pass to complete), our library of self-paced courses, and hands-on training in a remote position.
We source top candidates from the Philippines, which is among the world’s top emerging markets.
The better question might be “what can’t my EA do?”! EAs can handle everything from simple tasks like calendar management to more complex tasks that require a deep understanding of your needs and preferences. Check out the use cases above for some examples.
You can hire for almost anything online nowadays, including an EA. But how do you know the EA you’re hiring is going to be good? At Magic, we do all the pre-vetting for you to guarantee you’re getting a quality hire. We only onboard the top 1% of talent and train them to succeed. Plus, the hiring process on your own takes a ton of time and energy. With Magic, you can get started in 72 hours!
First, you talk to our sales team about your needs. Then, our Matching team finds a few candidates that we think will be great for you. Next, you interview the candidates and choose your favorite, or have our Matching team keep looking. Once you find the perfect hire, you’re billed weekly and there are no long-term commitments or hiring fees.
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So, @magic has consistently delivered, and by delegating a variety of task-minutiae to their 24/7 concierge service, has given me the time to focus on the things I’m best at without doing a ton of task-switching (which I’m not very good at). Not free, but good! #GetItDone
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