Cart updates just hit differently with your VA handling the backend.
Running an online store means juggling endless tasks, from inventory checks to customer messages, making it easy to lose sight of the big picture. But with an eCommerce virtual assistant handling your day-to-day details, you’ll free up time to focus on what really matters — boosting sales and growing your brand.
If you’re drowning in order updates, cart management, or endless admin tasks, it’s time to get the help you need to reclaim your focus.
An eCommerce virtual assistant is your ultimate MVP, expertly managing the behind-the-scenes work that keeps your online store thriving. From processing orders and updating inventory to delivering swift customer support, they handle specialized tasks that go beyond a typical virtual assistant’s scope.
Whether you’re selling on Shopify, Amazon, or Etsy, your eCommerce marketing assistant knows the platforms inside and out and what it takes to get things done efficiently. With this dependable support by your side, you can zero in on scaling your business while every operational detail stays flawlessly on track.
Running an eCommerce business is definitely not your average nine-to-five. Between answering customer questions, updating products, managing orders, and tracking inventory, it’s easy to feel stretched thin. This gives you little time to focus on building your brand or developing new products. And when you’re doing it all, stepping away for a day or two can feel impossible.
Companies can lose between 20 and 30% in revenue due to operational efficiencies. Hiring in-house help may sound great, until you factor in training costs, benefits, and other overhead expenses. And while AI might feel like a quick fix, there’s nothing more aggravating than customers trapped in endless chatbot loops that don’t get their real problems.
With an eCommerce virtual assistant, you gain dependable, hands-on support that outperforms any automation tool at a fraction of the cost of an in-house hire.
Whether you’re running an online store independently or working with a team, an eCommerce virtual assistant gives you the extra hands you need to stay on track and keep things moving forward.
ECommerce virtual assistants are hired by online business owners who want to lighten their load so they can focus on growth and product development.
Companies and teams rely on eCommerce virtual assistant services to provide additional support for customer service and backend operations.
If you’re ready to make the most of your time and grow efficiently, bringing on an eCommerce virtual assistant is one of the smartest moves you can make.
Have you ever wished you could clone yourself just to keep up with your workload? We don’t have the tech for that, but our eCommerce virtual assistant services are the next best thing.
A virtual assistant for your eCommerce store takes the daily operational tasks off your plate so that you can focus on your brand’s success. They’re essentially your online store assistant, eCommerce marketing assistant, and personal assistant keeping tabs on the smaller (but just as important) tasks that could get overlooked.
Don’t pause your store’s growth because of a full schedule. Hand the chaos to a virtual assistant and start running your eCommerce business.
If you find yourself constantly playing catch-up or struggling to find time to grow your business, it’s time to call in some extra help. Our eCommerce virtual assistant services provide the extra pair of hands to support you or your team without the added cost or prolonged training time an in-house team requires.
If you answered yes to these questions, it’s time to look for eCommerce store support.
But this doesn’t mean handing over the keys to your company. Whether you need an eCommerce marketing assistant to follow your content calendar, a dropshipping virtual assistant to process orders and coordinate with your supplier, or a Shopify or WooCommerce assistant to handle your platform, you decide which tasks you delegate to your assistant.
Let a remote eCommerce assistant take the pressure off so you can breathe.
Pass off the tasks holding you back and start moving forward with focus.
Delegate the drain and keep your energy for what matters.
We’ll help you clear the queue and keep things from piling up again.
Make the most of every hour by letting an eCommerce virtual assistant handle the rest.
Finding the right remote eCommerce assistant doesn’t have to be complicated. The goal is to find someone who fits your workflow, understands your tools, and keeps things running smoothly behind the scenes.
Here’s how to hire the right person from the start.
List the top tasks that are eating up your time:
This helps you understand exactly where an outsourced eCommerce assistant can make the biggest impact.
How you hire is just as important as who you hire — not every approach leads to the right fit.
Hiring on your own might seem cost-effective at first, but it comes with major responsibilities:
Without experience hiring eCommerce admin assistants, you risk choosing the wrong fit and overpaying. And if they leave? You’re back to square one. It’s a high-effort process with little room for missteps.
Additional Tip: Avoid jumping at the first few candidates you find on job boards with a low hourly offer. More often than not, it’s a shortcut that leads to the wrong hire. Unless you get lucky, this approach costs more time and headaches in the long run.
What to Look For:
If you’re new to hiring eCommerce assistant remote roles, working with a trusted agency is often the safer and wiser choice.
Sure, you’ll still be involved. But they’ll handle the heavy lifting to ensure your assistant is the perfect fit. They handle tasks like:
It’s like skipping straight to the good part. Just make sure you pick a partner who knows what they’re doing.
What to Look for in a Partner:
Unless you’ve hired executive assistants before, now’s not the time to wing it. If it’s your first go, your best bet is partnering with a team that already knows how to spot top talent.
There are plenty of top-notch remote eCommerce assistants, so you don’t have to limit your search to your own country. If you’re in the U.S., Canada, Europe, or Australia and open to global talent, you can often find highly skilled professionals at much more affordable rates.
Keep an eye out for candidates with:
Some of the best eCommerce assistants won’t be found locally. Unless you need someone onsite, going global gives you access to a wider talent pool and a more scalable solution.
Hiring is the first step. Even top-tier eCommerce VA support requires clear structure, the right access, and regular feedback to do their best work.
Be ready to:
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Just you.
Small team
Under 50 people
Growing workforce
50-200 people
Established team
200-500 people
Large organization
500+ people
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You don’t even pay until after you’ve met them. No risk. No commitment. Just results.
A complete platform with tools and support that makes delegation effortless
Smart automation that amplifies your EA’s capabilities
Secure payments without exposing your personal info
On-time payments and tax management handled
Smart automation that amplifies your EA’s capabilities
Always covered, even when your EA is offline
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Billing concerns
Assistant complaints
Performance coaching
Auditing Productivity
Upskilling & Coaching
Unblocking your assistant…
When it comes to versatility, a Magic eCommerce VA is ready to step in wherever you need support. Whether it’s managing your content calendar or keeping your store operations on track, they integrate quickly into your workflow and help keep things running without a hitch.
Whatever your industry or team size, Magic eCommerce Assistants adapt to your workflow and grow alongside your business.
See why companies are ditching recruiters and platforms for our complete solution
There are three main components to our training program: a multi-day executive assistant training course (ending with a formal assessment they must pass to complete), our library of self-paced courses, and hands-on training in a remote position.
We source top candidates from the Philippines, which is among the world’s top emerging markets.
The better question might be “what can’t my EA do?”! EAs can handle everything from simple tasks like calendar management to more complex tasks that require a deep understanding of your needs and preferences. Check out the use cases above for some examples.
You can hire for almost anything online nowadays, including an EA. But how do you know the EA you’re hiring is going to be good? At Magic, we do all the pre-vetting for you to guarantee you’re getting a quality hire. We only onboard the top 1% of talent and train them to succeed. Plus, the hiring process on your own takes a ton of time and energy. With Magic, you can get started in 72 hours!
First, you talk to our sales team about your needs. Then, our Matching team finds a few candidates that we think will be great for you. Next, you interview the candidates and choose your favorite, or have our Matching team keep looking. Once you find the perfect hire, you’re billed weekly and there are no long-term commitments or hiring fees.
Big vouch for @magic. Tried them last night and definitely a keeper.
@magic YOU ARE AMAZING! you have helped me and my husband so much this past month and helped reduce so much stress. thank you for being SO awesome!! 😊
Every time I use @magic, I ask myself why I don’t use it more often. It’s such a time saver. SMH:)
I have @magic make my IRL reservations. It’s worth every penny of the human interaction avoidance it provides.
@magic your service definitely is living up to its name!
So, @magic has consistently delivered, and by delegating a variety of task-minutiae to their 24/7 concierge service, has given me the time to focus on the things I’m best at without doing a ton of task-switching (which I’m not very good at). Not free, but good! #GetItDone
Today alone @magic is 3/3 on getting some large bogus charges off my credit card. Awesome service!
I just use @magic to help with a task I couldn’t do myself (test out an offline service in another country). It was super quick, easy and deliverables were spot-on perfect. Highly recommend!
@magic Truly blown away by your service… 2am, cross-country, holiday request and you did it. Incredible – thank you so much!
The service from @magic is like a secret weapon. Almost nothing the team there can’t make happen. Thank you!
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