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Contact Your Assigned Client Relations Manager

If you need your Client Relation Manager’s contact information, email

Background Check

We recruit assistants from the Philippines, where options for background

End Work Mid-Week

When calculating billing, we treat each week as starting on

Contact Support

If you have any technical, billing or service-related concerns, you

Invoices

Invoices are automatically generated and emailed to you. For any

Start Work Mid-Week

When calculating billing, we treat each week as starting on

No Work Assigned

Bills are based on the hours your assistant is available

Unable to Contact Assistant

If an assistant is unresponsive, contact your Client Relations Manager

Assistant Unable to Work

If your assistant is unable to report because of illness,

Pay Concerns From Assistant

If your assistant has concerns regarding their pay, please forward

Leave Feedback

We encourage you to provide us with feedback on your

Failure to Pay

If a payment fails to process, we’ll let you know

NDA

Assistants can sign NDA/s or other service-level documents required for

Bonuses & Gifts

If you’d like to give a bonus to an assistant,

Cancel Magic Service

To cancel your Magic account, stop all of your assistants’

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