Unsure who to contact? Send an email to client@getmagicnow.com and

For any inquiries related to billing (e.g. declined credit card,

Invoices are available upon request. Contact your assigned client relations

When calculating billing, we treat each week as starting on

Bills are based on the hours your assistant is available

If a remote worker is unresponsive, contact your assigned client

If your assistant is unable to work because of illness,

If your assistant contacts you with concerns regarding their pay,

If you want to hire your dedicated assistant directly (i.e.

We encourage you to provide us with feedback on your

If your payment fails to process, we’ll alert you at

You’re free to have assistants sign NDAs or other service-level

If you’d like to give a bonus to an assistant,

To cancel your service and all ongoing jobs, email your