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Magic Workspace Troubleshooting FAQs

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  • Magic Workspace
  • Apply to Magic
  • Matching With Clients
  • Start Working
  • Get Paid
  • Ask for Help
  • Grow With Magic
  • Magic Tools
  • Magic Workspace

Magic Workspace Tracker Extension for Chrome

All you need to know about the Magic Workspace Tracker

Installing Magic Workspace: Magic Tracker Extension for Chrome

Follow the steps to install the Magic Tracker Chrome Extension

Recommended System Specs for Workspace

Got questions related to recommended system specs for Magic Workspace? 

I’m having Internet connection issues, who should I reach out to?

Please reach out to your Account Lead (AL) or message

Do I still need to clock in to the Assistant Portal when I’ve already clocked in with Workspace?

There’s no need to clock in on the Magic Assistant

How to reset your Workspace password

Forgot your password? Learn how to reset it by following

What happens to my session and track time if Workspace freezes for a while?

As of date, if Workspace doesn’t load for a while,

Can Workspace automatically detect if I’m online or offline?

No, but make sure you toggle between clicking “going online”

Can Magic or my client see my full screen, and the tabs that I’m working on?

Only Magic has direct access to your screen and the

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