Supercharge Your Zendesk Operations with Magic - Magic Virtual Assistant

Supercharge Your Zendesk Operations with Magic

Boost your company’s CRM efforts with Zendesk Customer Assistants from Magic. Get started today!

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What our Zendesk Customer Assistants Can do

From responding to customer chats to scaling your operations, we can find you Dedicated Assistants who fit your business needs.

Chat Support Specialists

Our Zendesk Customer Support Assistants can work with your preferred time zone and schedule, so you can swiftly manage your support operations.

Subject Matter Experts

Our assistants can help you maximize Zendesk’s features and ensure that you’re following the best practices. They can also help onboard new hires for a more efficient training process.

Knowledge Base Managers

We can find you assistants proficient in writing professional internal and external knowledge bases, such as explaining simple procedures or complex multi-step processes.

Platform Administration

Our assistants can help create workflows, test and report bugs, and create recommendations to improve your SOPs in Zendesk.

Get matched with the best talent

Your Needs First

We can find you any type of assistant you need to support and grow your business.

Get an assistant in 72 hours

We’ll find you a candidate based on your specs in 72 hours.

Rigorous Sourcing & Screening

All candidates are rigorously screened. We go through hundreds of candidates to find you the best match.

Flexible and Scalable

Start with one assistant or a full team. No monthly contracts or minimum seats required.

Trusted by Growing Brands & Businesses


I had so many tasks that never got done because they required a lot of time or frankly were detail work that I just didn’t want to do. With Magic, I know it will get done timely and they genuinely care about doing a great job. It’s a real relief to be able to give those tasks as they come up to Magic. Now they get done right away, and I have more time for tasks that only I can do! Thanks Magic!


[Magic] allows me to… develop better relationships, handle clients better, [and] create an overall better customer experience. The assistants are getting along with the rest of the company, they’re producing good results.


As an entrepreneur, having access to a virtual assistant that’s not a full time employee and is scalable to the required workload and tasking, allows me to focus on building my business.
Simply offloading tasks either business or personal is a massive time saver.

The New York Times

Best In Biz Awards 2021 International Awardee

Magic, Inc. has been named the winner in the Enterprise Service category in Best in Biz Awards 2021 International, the only independent global business awards program judged each year by prominent editors and reporters from top-tier publications from around the world.

Take your business to new heights.

Work with a Magic Dedicated Assistant today!

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New: Magic Dedicated Assistant, starting at $10/hour.