Orientation Call
If you are about to start working with your first client or have already begun, we strongly recommend scheduling an orientation call with the Support Team. All newly onboarded assistants will receive an email with instructions on how to book this call. Participating in the orientation call and reviewing the provided materials are highly encouraged steps to ensure success in your client engagements and your overall experience with Magic. If you haven’t received an orientation email, please reach out to [email protected].
During which the following details will be discussed:
- Policies and processes of Magic
- Payment details and billing cycle
- Verification of your Deel account
- Understanding the Magic Assistant Portal
- Clocking in and out in the time tracker
Assistant Feedback Call
You can schedule a call with the Support Team for feedback on your clients and Magic’s services whenever you want. To schedule a call, please reach out to [email protected]. We’re always happy to talk to members of our community.