Get matched with a Customer Assistant in 72 hours - Magic Virtual Assistant
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Get matched with a Customer Assistant
in just 72 hours

Let Magic handle the sourcing and screening of assistants depending on your requirements. Let’s discuss your needs today!

Sign up for a Discovery Call

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The Skills You Need, When You Need Them​​

Magic Dedicated Assistants can fulfill a wide range of roles. We can find you an online customer assistant to fill a gap in your workflows, or find you a fully remote team.

Handle Customer Concerns

• Answer customer inquiries
• Handle complaints smoothly
• Troubleshoot customers’ technical issues
• Escalate other concerns to respective internal teams
…and more!

Customer Outreach

• Ensure customer satisfaction
• Anticipate customers’ future needs
• Show initiative in handling customer requests
• Engage with customers on social media
…and more!

Process Transactions

• Process orders
• Process order cancellations
• Manage returns and exchanges
• Collect and manage applications
• Close sales and promos
…and more!

Performance Analysis

• Record customer interactions (inquiries, complaints, reviews, etc.)
• Collect and analyze customer feedback
• Develop or improve CS materials
• Track KPIs
…and more!

Get matched with the best talent

Your Needs First

We can find you any assistant role you need to support and grow your business.

Get an assistant in 72 hours

We’ll find you a candidate based on your specs in 72 hours.

Rigorous Sourcing & Screening

All candidates are rigorously screened. We go through hundreds of candidates to find you the best match.

Flexible and Scalable

Finding new assistants or adjusting their scheduled hours is quick and easy.

Trusted by Growing Brands & Businesses

5/5

I had so many tasks that never got done because they required a lot of time or frankly were detail work that I just didn’t want to do. With Magic, I know it will get done timely and they genuinely care about doing a great job. It’s a real relief to be able to give those tasks as they come up to Magic. Now they get done right away, and I have more time for tasks that only I can do! Thanks Magic!

5/5

[Magic] allows me to… develop better relationships, handle clients better, [and] create an overall better customer experience. The assistants are getting along with the rest of the company, they’re producing good results.

5/5

As an entrepreneur, having access to a virtual assistant that’s not a full time employee and is scalable to the required workload and tasking, allows me to focus on building my business.
Simply offloading tasks either business or personal is a massive time saver.

Wired
TechCrunch
Fortune
The New York Times

Best In Biz Awards 2021 International Awardee

Magic, Inc. has been named the winner in the Enterprise Service category in Best in Biz Awards 2021 International, the only independent global business awards program judged each year by prominent editors and reporters from top-tier publications from around the world.

Take your business to new heights.

Work with a Magic Customer Assistant today!

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New: Magic Dedicated Assistant, starting at $10/hour.