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Executive Assistants
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Client Feedback Form
Name
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Position
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Company
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Background Info
How would you describe yourself or your business in 1-3 sentences?
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How many people work in your business?
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1-10
11-50
51-200
201 and above
Prior to Magic, had you used any virtual assistant or virtual hiring platforms/services? (If so, which ones?)
(Required)
Yes
No
If so, which ones?)
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Fiverr
Upwork
Athena
Cloudstaff
Support Ninja
Persona
TaskUs
Others
Why did you choose to use our service over other options?
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Motivations
What problems or challenges drove you to first use Magic’s services?
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Lack of manpower
Heavy workload
Lack of time to do the hiring process
Can’t find the right people to hire for my company
Others
Have your reasons for using Magic changed?
(Required)
Yes
No
If YES, what are your current needs being met by Magic?
How essential are Magic Assistants for your daily operations? (On a scale of 1-10, 10 being the highest) and why?
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Improvement
On a scale of 1 to 5, How would you rate us in terms of: Matching (assigning assistants to you)
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1
2
3
4
5
Billing (seamless billing process/experience)
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1
2
3
4
5
Customer Support (dealing with concerns / issues)
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1
2
3
4
5
In general, how would you rate your experience with Magic?
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1
2
3
4
5
How likely are you to recommend Magic to someone in your network?
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1
2
3
4
5
What would be your main reasons for recommending Magic (or not doing so)?
(Required)
. What change or improvement would most improve the likelihood of you recommending Magic?
13. Would you be interested to be featured in a case study with Magic?
Yes
No
What was your first impression or reaction to our brand when you first heard of us?
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