New: Give Dedicated Assistants Feedback - Magic Virtual Assistant

New: Give Dedicated Assistants Feedback

New: Give Dedicated Assistants Feedback

Starting today, Magic Dedicated clients can give their assistants feedback weekly.  Log in to the Client Portal after each billing week completes (Fridays), and you’ll see a prompt to leave feedback for your assistants.  Our Magic staff will also review your feedback and help make adjustments as necessary.

It’s important to let your assistants know how they’re doing so they can adjust their services to meet your expectations.  For remote workers, it’s especially important to have clear, written feedback to help personalize your service.  Here are some common helpful feedback examples:

  • Updates: How frequently do you want your assistant to provide updates? For some, a regular check-in works.  Others prefer updates only as necessary, or when a specific milestone is hit.
  • Speed: Is the assistant working as fast as you’d like? If you’re not explicit with deadlines, some may understand a different set of defaults than you.
  • Format: Is there a preferred output that works for you? Do you prefer a spreadsheet, presentation, or document?
  • Details: Is the assistant paying attention to details as you expected?   Giving clear feedback on areas of improvement – like attention to detail – is crucial to building a healthy and productive relationship.

Check out feedback, invoices, assistant profiles, and more in the Client Portal.

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Written by

Josh Nguyen

Head of Product at Magic.

Magic upgrades your life with a 24/7 personal assistant. If you have a business, Magic gives you an on-demand remote workforce whenever you need it. Try Magic now!

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